Get in Touch With Us

Got a question about how we review sweepstakes casinos, spotted something that needs updating, or want to flag an issue with one of the sites we cover? This page explains how to reach Sweepstakes Casinos and what happens once your message lands with us.

Ways to Reach Our Team

Email is the best way to get in touch. Write to us at [email protected] and a member of our editorial team will read your message personally — we don't rely on automated replies to stand in for a real answer.

A little context helps us route your message faster. Let us know whether you're asking about a specific operator, a promotion, a state eligibility question, or something else on the site, and we'll aim to reply within a couple of working days.

What We Can Help With

• Questions about how sweepstakes casinos work — If the dual-currency model, Sweeps Coins redemption, or the no-purchase-necessary entry method isn't clear, ask and we'll explain in plain terms.
• Corrections and accuracy checks — Operator terms, welcome offers, eligible states, and redemption thresholds change often. If something we've published looks out of date — for example a bonus figure or a state restriction — tell us and we'll look into it.
• Feedback on our rankings — We're happy to hear why you rated an experience with any of the platforms we cover differently than we did. Reader feedback informs how we keep our editorial notes current.
• Content suggestions — If there's a topic around social casinos or sweepstakes-style play you'd like us to cover, let us know what you had in mind.
• Partnership or editorial enquiries — If you represent an operator or a media outlet, introduce yourself and outline what you're proposing.
• Responsible play concerns — If you or someone you know is finding it hard to keep play in check, mention this in your message and we'll point you toward appropriate resources.

What We Can't Do From This Page

We're an independent review and comparison resource, not the customer support desk for any of the operators listed on the site, such as Crown Coins, Spinblitz, Lone Star, or the other sweepstakes casinos we cover. If your enquiry concerns a specific account, a redemption in progress, identity verification, or a payment you're waiting on, you'll get a faster and more useful answer by contacting that operator directly through the support channel listed on their own site.

Likewise, we can't advise you on whether a particular platform is legal to use from your address. Availability varies by state, some jurisdictions restrict or prohibit sweepstakes casinos, and operators frequently update which states they serve. If you have a specific legal question, check the operator's own terms and current state guidance, or speak with a qualified professional.

Before You Write In About a Specific Platform

If your message relates to one of the sites we review, it helps if you can include:

1. The operator's name, so we can check our current listing against your experience.
2. Roughly when you signed up or made a purchase, since terms and offers change over time.
3. Whether your question relates to Gold Coins, Sweeps Coins, a bonus offer, or account verification — this determines who at that platform can actually help.
4. Your general location (state is enough), since eligibility and promotions differ across the country.

This isn't required to contact us, but it means we can give a more precise answer or point you to the right place faster. If you're comparing platforms before signing up anywhere, our guide to non-GamStop casino options may also be a useful read alongside this page.

How We Handle Your Message

Every email is read by a person on our editorial team, not filtered through a bot. We aim to respond within two working days, though this can stretch slightly during busier periods — we'd rather give you an accurate answer than a fast, generic one.

We take corrections seriously. Welcome offers, eligible-state lists, and redemption terms for the platforms on this site are subject to change, and we rely partly on reader reports to know when something needs a second look. If you tell us about an outdated figure or a state that's no longer served, we'll verify it and update our coverage accordingly.

A Quick Note on Age and Eligibility

Sweepstakes Casinos is written for adults of legal age researching sweepstakes and social casino platforms. If your message concerns an account for a minor, or you're contacting us on behalf of someone under 18 (or 21, where an operator sets that higher threshold), please say so clearly so we can direct you appropriately.

Thanks for taking the time to read this far. Whether you're pointing out an error, asking how the sweepstakes model works, or just want to share feedback on the site, we're glad to hear from you.